Has Your Solid State Drive Failed?
Specialists In SSD Data Recovery
Solid State Drive (SSD) failure? Not to worry, we can help! We can recover your data from any brand of SSD in 95% of cases. If we can’t, you don’t pay.
Call us now and speak with an engineer directly!
Australia’s FIRST Choice For Data Recovery.
Recovered have over 4000+ clients spanning across Sydney, Brisbane, Melbourne, Adelaide, Canberra & Perth. We can recover your data from almost any storage device. We utilise the most advanced data recovery technology available in the world to provide the highest possible success rates to our clients. When it comes to recovering data from failed storage devices, you often get one shot. Make it count! Whether it be failed hardware or devices, a natural disaster or one of life’s little mishaps, we can assist you to recover the valuable information you need a rely upon on most devices. What’s awesome is, it’s 100% financially risk-free. We offer a no data, no fee promise.
Our pricing is structured in three stages. Economy, Priority & Emergency. We also offer payment plans to suit most budgets
Any Solid State Drive, Any Problem! Free Assessment, No Data, No Fee!
No matter what the brand or the problem with your SSD, we can extract data from even the most difficult cases. Whether your solid state drive is not showing in BIOS, overheating or is physically damaged – We can recover data in most cases.
My solid state drive (SSD) has stopped working, what should I do?
The most important thing to do, in order to prevent any further damage, is to immediately power off and un-plug the SSD drive. It is important to stop using it and to not let anybody who does not know what they are doing use it or try to use any software to scan or make changes to the disk. Taking these measures will greatly improve the chances of a successful data recovery.
Are you able to recover my data?
Yep, most of the time we can!
When it comes to recovering data from a failed Solid-State Drive SSD or Hard Disk Drive HDD, you often get one shot at it. We have the skills, knowledge and expertise as well as the most advanced equipment available in the world to provide the safest and best possible chance at recovering your lost data. In fact, if we are so confident on our expertise, that if we cannot recover your data, we do not charge you anything.
SSD’s can fail in many ways. Most commonly we see solid state drives presenting with bad sectors, read errors, file system or partition corruption as well as damaged printed circuit boards (PCBs) and firmware problems. In pretty much all of these cases, we can recover your data.
If your SSD is making any unusual sounds or is getting really hot. These symptoms are very common and we specialise in such cases.
We would say that in most cases where SSD’s have failed where there is not damage to the PCB, or files have been overwritten, the data can usually be recovered with integrity.
Cases that are generally not recoverable typically involve snapped PCB’s or overwritten data.
Free initial assessment – 1-2 business days
Once you lodge your data recovery job with us, we will perform an obligation free initial assessment. This assessment usually takes 1 to 2 business days and once complete, we will advise which one of the three stages of recovery you fall under.
Once we get the approval from you, expect a typical turnaround time of between a few days to a couple of weeks.
As we mentioned, typically when it comes to data recovery from a failed SSD, you often get one shot at it. Please don’t risk giving your SSD with your critical business files or precious family memories to an unprofessional or inexperienced general IT repair technician. We see time and time again attempts made at data recovery that have destroyed the customer data.
Data recovery is a specialised field of IT that requires advanced equipment, knowledge of SSD drive manufacturer firmware as well as a deep understanding of how SSD drives work. Trust your data with us, the professionals.
How much does data recovery cost?
Our rates start at $350 and go upwards from there depending on the nature of the recovery. Not all devices are the same, so please give us a call or submit an online enquiry for relevant pricing. We break down our service into standard service and emergency service, depending on your needs.
Your Data Recovered in 4 Simple Steps
Step 1. Consultation
FAST FREE SUPPORT
Step 2. Evaluation
Step 3. Data Recovery
RECOVERY OF YOUR DATA
Step 4. Delivery
RESTORATION OF FILES
Deleted or re-formatted files
File System Corruption
Files backup service
Security Locked Device
WD My Book Decryption (Lost Board)
Hardware IssuesStage 2
Damaged Printed Circuit Board (PCB)
Damaged USB Port/SATA Port
Bad Sectors/Read Errors
Liquid/Fire Damaged PCB
System Area Damage
Clean RoomStage 3
Stiction - Heads Stuck To Platter Surface
Damaged Read/Write Heads
Fire & Liquid Damage
+Any Other Clean Room Work
How long does the process take?
Solid state drives fail in many different ways, they have their own circuitry as well as complex firmware. The time required to recover your failed SSD drive varies depending on what kind of problem it has and how it responds to the repairs we make.
If your job does not require cleanroom work, typically we can recover your data anywhere from a few days to a week. If your drive has liquid or physical damage and requires physical repair, expect a longer turnaround of up to 1 to 2 weeks. If you require a much faster turnaround time, we would recommend calling us and selecting emergency 24/7 service turn around.
How fast is the emergency service?
Put simply, emergency service allows your job to go straight to the top of the queue and we will work tirelessly 24 hours a day, seven days a week until your data is recovered. In some cases this could mean 1 to 2 days, other cases it could still take a week. There are some cases that we have repaired quickly but just simply take a very long time to image. It really comes down to the complexity of the case, parts availability and how the drive responds to the repairs we carry out.
Why choose us?
Our data recovery engineers are Ace Labs accredited and are up to speed with the very latest techniques of data recovery. Not only do we utilise the very best equipment available in the world, such as PC-3000 and class 100 cleanroom environments, we offer some of the highest success rates in the industry. Many IT providers and retail outlets already outsource their data recovery to us. Whether you are a business, school or government department, mum or dad or IT repair shop we can certainly assist you.
How are we different?
- We provide the highest success rates in the industry
- No data no fee – If we are unable to recover your data, we will not charge you.
- Free assessments with no upfront deposits or attempt fees required.
- Fast turn around times.
- You can call us seven days a week.
- Depending on where you’re located, we may be able to arrange a free pick up.
- You can bring your failed storage device into one of our six locations around Australia.
- If you have any questions at all, you can pick up the phone and have a chat to us and get all your questions answered!
If you have any questions at all, you can pick up the phone and have a chat to us and get all your questions answered!
How to get started with us?
Submit an online enquiry to receive our pricing, process and a lodgement form. Feel free to contact us if you have any questions, otherwise, drop off or post your device to us with your lodgement form. Once we receive your hard drive, we will perform the free initial assessment and provide a quote seeking your approval as to whether or not you would like to proceed.
Once we receive your approval, we will get to work. If you decline our quote, we will send your device back to you free of charge.
Once we recover your data, we will put the files onto another hard drive that you can supply or we can supply one for $90. If you do not have many files, we can send you a link to your files to be downloaded.
It is important to keep in mind that if you are posting a hard drive to one of our offices, that you please adequately wrap the device with 4 cm of bubblewrap on all sides evenly to prevent any physical damage in transit. There is no need for you to send any cables or adapters with the hard drive.
You are welcome to drop your hard drive at our office in person between 8:30 am to 5:30 pm Monday to Friday. Feel free to just arrive as an appointment is required.
Please don’t hesitate to give us a call if you have any questions about pricing or process.
We Solve even the hardest data recovery cases
Common Problems Include:
SSD Firmware Repair
SSD drives have a small “cache” that works like the “RAM” in a computer, a “controller” and “firmware” to drive it all
Printed Circuit Board
These are the exposed electronic components on the underside of a mechanical hard drive. Solid state drives are a PCB in themselves
Bad Sectors recovery
Media damage, or “bad sectors” is by far the most common issue we get in the lab and in most cases can yield a high result.
Logical Corruption Repair
Recovering deleted files, formatted drive, virus attack, Cryptolock type viruses, unsafe power off and interrupted transfer processes.
We Can Recover Data From
All Brands Of Storage
If it stores data, chances are we can recover it! We support all the major brands of storage media – If we can’t, you don’t pay.